---
updatedAt: 2025-11-11T01:44:20.000Z
agentTools:
  projectIndex: https://docs.velosimo.io/llms.txt
---

# Cityworks - DocuSign: Authorizing the Connector

Each Endpoint (Cityworks and DocuSign) is authorized at <https://admin.velosimo.io> for the specific Velosimo tenant being used, such as Support or Production.

# Cityworks Authorization

Cityworks authorization is done via the Cityworks API. A Cityworks API URL and valid username and password is required to complete the process. The below image shows an example of the URL that is required.

<Image align="center" className="border" border={true} src="https://files.readme.io/dd71784-small-cityworksauthinfo.jpg" />

# DocuSign Authorization

Velosimo configures non-Production tenants to use <https://account-d.docusign.com/> and Production tenants to use <https://account.docusign.com/>

When using authorization at <https://admin.velosimo.io>, use a DocuSign account that matches the Tenant being authorized. For example, if you are authorizing the Velosimo tenant  "AGENCYNAME\_SUPP", as a non-PROD tenant this would be tied to DocuSign accounts at <https://account-d.docusign.com/>. For a Velosimo tenant with a name of "AGENCYNAME\_PROD", this would be tied to DocuSign accounts at <https://account.docusign.com/>

# Using admin.velosimo.io to Authorize the Connector

Navigate to [https://admin.velosimo.io]() and login with appropriate user credentials.

Once logged in, click Authorizations from the left side menu:

<Image align="center" className="border" border={true} src="https://files.readme.io/add12e8-small-authcwdocusign.jpg" />

Click the Authorize button to begin the process of authorization for each endpoint. Use a valid user from each system to complete the authorization process.